Covid-19 Regulations at The Waterfront

As a consequence of rising coronavirus cases The Prime Minister announced that from Tuesday 5th January 2021 England would enter a full lockdown, which included the closure of cafes and restaurants at The Waterfront unless they were offering a takeaway service.

At The Waterfront we want your shopping and dining experience to be safe and stress-free, so we are working together with the centre’s businesses and have in place a host of measures, which we think will help.

  • Clear signage to encourage 2 metre distancing.
  • Businesses are carrying out extensive, scheduled cleaning with even more focus on key touch points.
  • Restaurants are providing table service only and have track and trace systems in place.
  • Restaurants are to stop taking food and drink orders at 10pm and must close by 11pm
  • Hand sanitising stations at locations throughout The Waterfront.
  • The public toilets continue to remain closed due to the ongoing COVID-19 pandemic.

Guidance for a safer visit

  • Plan your trip
  • Check government guidance if you feel unwell and only go to The Waterfront if it is safe for you to do so.
  • Give yourself plenty of time as you may need to queue.
  • Social distance.
  • Follow government guidance in relation to wearing a face covering. The latest advice can be found here.  This currently means guests must wear a face covering when visiting all businesses at The Waterfront – we do appreciate that there are reasons for exemption.
  • You are not required to wear a face covering while eating in the restaurants. However, please wear your face covering when you are walking through a venue or order food to take away. While you are eating, your face covering must not be placed on the dining table.
  • Queue considerately and be aware of other people using the footpaths.
  • If possible make payments with cards or contactless payment.
  • After leaving The Waterfront wash or sanitise your hands.

Most importantly, please follow the latest government advice and self-isolate if you or anyone in your household has coronavirus symptoms.